It’s wise to empathize

Dear Dr. Jim,
How can I build an empathetic and cohesive hybrid team?
– Charmaine*

 

Hi Charmaine*,

At Vivo Team we recommend getting together (virtually) at least three times a week, for no more than 10 to 15 minutes, depending on the size of your team, and doing a check in. We call this a D.O.S.E.—a direct ongoing swift encounter.

What you do is a quick go-around where every says what they are working on or what their priority is for the day. Then you do another round where everyone says a stuck point—what’s getting in the way of getting stuff done today. Lastly, every goes around and says a “win” they recently had.

I would also encourage people who are used to working closely with each other in the office, that both of you go on Zoom, and you can actually be side-by-side if that’s something you need.

The other thing to do is to make sure that you have, a least every quarter, a 15 minute meeting with your manager. What you are going to talk about is:

  • What you have accomplished in the last thee months
  • What you still need to accomplish
  • One item that you would like to work on to improve your professional development

As well, sometimes on a Friday afternoon people have a virtual get together to just chat and talk about what’s going on. Once people get used to it you’ll feel quite connected, quite cohesive. It doesn’t have to be a barrier if you have discipline. Discipline is the key.
– Dr. Jim

*names have been changed